Last Updated: 21st May 2026
Everest Home Inspectors ("Everest," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information, schedule an inspection, purchase or request services, or otherwise interact with us.
This Privacy Policy applies to information collected through our website at https://everesthomeinspectors.com, through phone, email, text messaging, online forms, scheduling tools, customer service communications, and other services that link to this Privacy Policy.
By using our website or services, you agree to the practices described in this Privacy Policy.
[A2P ADDITION - proposed] For purposes of text messaging, mobile information, text messaging originator opt-in data, and SMS/texting consent are treated separately from other personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, disclosed, or shared with third parties or affiliates for marketing or promotional purposes.
Information We Collect
We may collect information that identifies, relates to, describes, or could reasonably be associated with you, including:
Name
Phone number
Email address
Mailing address or property address
Inspection-related details, including service type, property information, appointment information, customer requests, and inspection report details
Payment or billing information when needed to complete a transaction
Communications you send to us by phone, email, text message, web form, scheduling tool, or other channels
Website usage information, such as IP address, browser type, device information, pages visited, referring pages, and interactions with our website
We may collect this information directly from you, from your use of our website or services, from service providers that help us operate our business, and from third-party tools that you choose to use when scheduling, paying for, or requesting services.
How We Use Information
We use information for business and service-related purposes, including to:
Respond to inquiries and customer service requests
Schedule, provide, and manage home inspection and related services
Confirm appointments and communicate about inspection-related details
Prepare, deliver, and support inspection reports and related service information
Process payments and maintain business records
Improve our website, services, and customer experience
Send service-related communications
Comply with legal, regulatory, insurance, accounting, and security obligations
Protect our rights, property, customers, employees, and business operations
We may use contact information to communicate with you about services you requested or inquiries you initiated. We do not use text messaging consent to send unrelated marketing messages unless you have separately provided the consent required by applicable law.
[A2P ADDITION - proposed] Text Messaging and Mobile Consent. Everest Home Inspectors may use text messaging for customer care purposes, including responding to customer inquiries, missed calls, scheduling requests, appointment coordination, inspection-related questions, service-related updates, and other communications related to services requested by the customer.
[A2P ADDITION - proposed] If you call Everest Home Inspectors and we miss your call, we may send a one-time text message asking whether you would like to continue that inquiry by text. You must reply YES before we continue the inquiry by text. If you do not reply YES, no further text conversation will be sent for that missed-call inquiry. You may reply STOP at any time to opt out or HELP for help.
How We Share Information
We may share information only as reasonably needed for legitimate business, service, legal, or operational purposes, including with:
Service providers that help us operate our website, scheduling tools, payment processing, customer communications, text messaging delivery, email, analytics, reporting, or business systems
Inspectors, employees, contractors, subcontractors, or business personnel who need information to provide requested services
Professional advisors, such as attorneys, accountants, insurers, and consultants
Government authorities, courts, regulators, or other parties when required by law or when necessary to protect rights, safety, property, or legal interests
A successor organization if our business is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction
[A2P ADDITION - proposed] Any sharing described in this section excludes text messaging originator opt-in data and consent. Text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Service Providers and Scheduling Tools
Our website may link to or use third-party service providers, including online scheduling, payment, analytics, communications, reporting, or other operational tools. These providers may collect information directly from you or process information on our behalf to support the services you request.
When you use a third-party scheduling or payment tool, that provider may also process your information under its own privacy policy and terms. We encourage you to review the privacy policy and terms of any third-party service you use.
[A2P ADDITION - proposed] Third-party service providers are not permitted by Everest Home Inspectors to use text messaging opt-in data or consent for their own marketing or promotional purposes.
Cookies, Analytics, and Online Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, improve user experience, understand website traffic, measure performance, and support advertising or remarketing activities.
You may be able to limit cookies or tracking technologies through your browser settings or device settings. If you disable cookies, some website features may not function properly.
Marketing Communications
We may send marketing communications by email or other legally permitted channels when allowed by law or when you have provided appropriate consent. You may opt out of marketing emails by following the unsubscribe instructions included in those emails or by contacting us.
[A2P ADDITION - proposed] Consent to receive customer-care text messages is not consent to receive marketing text messages. Everest Home Inspectors does not share mobile opt-in data or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no website, network, system, or method of transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the purpose for which it is used.
Your Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to legal, contractual, operational, and recordkeeping requirements.
[A2P ADDITION - proposed] For text messages, you may reply STOP to opt out or HELP for help. After you opt out, we may send a confirmation message and will not send further text messages unless you re-initiate consent where permitted.
Children's Privacy
Our website and services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can review and address the issue.
Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites or services. Your use of third-party websites or services is subject to their own privacy policies and terms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the "Last Updated" date. Your continued use of our website or services after an updated Privacy Policy is posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Everest Home Inspectors
5235 Washburn Ave S
Minneapolis, MN 55410
19226 Hilldale Ave
Lakeville, MN 55044
Phone/Text: 612-643-0055
Email: andy@everesthomeinspectors.com
Website: https://everesthomeinspectors.com